Recent Commercial Posts

How To Begin the Drying Process Before the Professionals Arrive

6/19/2022 (Permalink)

Installing air movers in an office Drying office after water cleanup in Kensington, CA.

How To Begin the Drying Process Before the Professionals Arrive

When your Kensington, CA, commercial building floods from a broken pipe, time is of the essence. Water damage begins immediately and doesn't stop until you have eliminated all the moisture. You can follow several damage tips to get the process started while waiting for the professionals to arrive on the scene. 

1. Practice Safety After a Pipe Burst
First and foremost, after discovering standing water, you must take precautions to ensure everyone's safety. Before implementing the cleaning tips, one essential step is to shut off the electricity to the affected area or the entire building. Otherwise, an electric current could be flowing through the water, putting anyone who contacts the water at risk. 
Also, keep others, including children and pets, out of the area until it is completely restored. Limiting access will help avoid accidents. 

2. Extract the Water
You must extract as much of the standing water as possible as soon as possible. People offering water damage tips often suggest using a wet/dry vacuum to remove water. If you don't have access to a wet/dry vac, you can use mops and towels. 

3. Remove and Sort the Contents
Next, it's time to clear as many of the contents as possible from the affected area. This will enable you to clean more effectively and determine what is salvageable and what isn't. 

4. Dry the Area and Contents
When you get the area cleared, begin the drying process. This is the most critical part of mitigating the water damage and preventing mold growth. Mold spores can start growing within 24 hours of water exposure. Disaster restoration professionals have the expertise and industrial equipment to ensure the space is dried thoroughly. You can use fresh air, fans, heaters and dehumidifiers. 
Hopefully, you will never be faced with a water disaster at your business in Kensington, CA. However, knowing these damage tips beforehand can prove helpful if the worst occurs. 

P.A.S.S.: The Only Fire Extinguisher Technique You'll Ever Need

5/18/2022 (Permalink)

PASS method fire extinguisher You can learn to use an extinguisher in four steps and with the acronym P.A.S.S.

Four Steps In Learning How To Use An Extinguisher

One of the most important tools for fire safety in a commercial property is the fire extinguisher. It is especially useful in commercial kitchens or in businesses working with a lot of flammable materials or substances. However, as important as this tool is, fire mitigation services in Rolando, CA, explain that too few people actually know how to use the tool effectively, reducing its usefulness. You can learn to use an extinguisher in four steps and with the acronym P.A.S.S.

1. Pull
To minimize fire damage, you want to use the extinguisher correctly. Before you can use the suppressant in the canister, you need to remove the pin from the handle or nozzle. To remove the pin, you only need to pull it all the way out. Removing the pin means the tool is active.

2. Aim at Kitchen Fire or Other Small Fire
Before squeezing the handle to release the flow of suppressant, you want to aim the nozzle at the fire. Do not aim the fire extinguisher high. You want to aim at the base of the flames to extinguish the fire at the cause.

3. Squeeze
To expel the suppressant, you need to squeeze the handle together. Squeezing allows the substance in the pressurized canister to evacuate the nozzle. Be sure to squeeze the handles completely. You want to release the suppressant with as much pressure as possible.

4. Sweep
As the suppressant leaves the nozzle, sweep the head back and forth across the flames. Remember to start from the base and move upwards.
A fire extinguisher is an essential piece of safety equipment and you will likely have multiple canisters on your property. As a business owner, you should ensure that all employees know how to use the tool effectively. Talk to your team about the P.A.S.S. technique, and perhaps provide a demonstration.

What to Expect from the Fire Cleanup Process

2/16/2022 (Permalink)

Employee puts on PPE to conduct fire damage restoration. Our SERVPRO teams suit up to clean up any fire damage!

As if a commercial fire in San Diego, CA weren’t enough of a nightmare, the cleanup process can be difficult to deal with if you aren’t properly prepared or informed. Whether it’s dealing with insurance companies or keeping track of all the damaged or destroyed assets, it’s important to know the proper procedure in such an event. Here are a few tips to keep in mind to make sure you’re up to speed on what the fire cleanup process will entail:

1. Emergency Contact

Once you’re sure all your employees are safe and the fire is gone, your first point of contact should be a fire and smoke damage restoration professional. Such an organization will inspect the property for fire and soot damage, including what can be salvaged or what needs to be replaced.

2. Board-Up and Roof-Tarp Service

Depending on the severity and extent of the smoke damage, the restoration professional will begin the smoke cleaning process by boarding up missing windows and walls, as well as placing tarps on damaged roofs. This protects the property from the elements and increases security for the professionals to do their work.

3. Water Removal

Most commercial buildings are fitted with sprinklers in the event of a fire. This can do wonders in preventing severe fire damage but can also cause water damage. In such an event, restoration professionals will treat and dry the affected area.

4. Smoke and Soot Removal

Using specialized equipment and techniques, the restoration professionals will treat all surfaces, including walls and ceilings, for soot and smoke damage.

5. Cleaning and Sanitizing

All items that weren’t completely destroyed by the fire or smoke will then be cleaned. A high-quality restoration professional will use specialized techniques and equipment that will restore mildly damaged belongings to their pre-fire condition. This will also involve odor removal.

6. Restoration

The final step, restoration, involves minor or extensive repairs of drywall and other affected structural areas to return the building to its pre-fire condition.

Why Do Restoration Workers Board Up a Building After a Fire?

2/2/2022 (Permalink)

Fire damage on building. SERVPRO of Mid City San Diego offers board-up services for homes and businesses after a fire loss!

You may have walked by a burned-out building after a commercial fire in San Diego, CA, and wondered why all the windows were boarded up. It isn’t very aesthetically pleasing, but does it actually serve a purpose?

As it turns out, boarding up a recently burned property is a very important part of the fire damage restoration process. To understand the value of the board-up service, it’s helpful to get a clearer understanding of the fire restoration process as a whole. Here is a brief rundown of the fire damage restoration process as it relates to board up service:

Thorough Inspection

Before the boards and tarps go up, fire restoration professionals scan the affected area with state-of-the-art equipment that gives them accurate readings as to the levels of soot, smoke, and fire damage in the premises. This provides them with a solid grasp on which items and belongings are salvageable and which are too far gone. Many of the items, because they are salvageable, still have inherent value, and it’s important to protect them.

Boarding Up for Safety

Once the affected area has been assessed for the severity of damage and salvageability of items, restoration professionals will board up any destroyed windows and place tarps over destroyed ceilings. This serves multiple purposes.

Perhaps most important, this helps protect damaged items from further elemental damage, particularly from precipitation. Statistically speaking, looting is also a serious problem with burned-out commercial buildings as well. Looters may not have the equipment to tell them whether an item is salvageable or not, but it usually won’t stop them from stealing.

This also creates a secure environment for fire restoration professionals to work in, as the fire cleanup process is very involved and often difficult work. Once the area has been boarded for security and safety purposes, professionals will get to work on restoring items and structural areas to their pre-fire condition.

How To Operate a Fire Extinguisher Safely

1/24/2022 (Permalink)

Employees boarding up damaged windows. SERVPRO is here for you for every step of the fire restoration process, from boarding up broken windows to reconstruction!

A commercial fire in San Diego, CA is one of the most tragic and frightening things that can happen. Most business owners have an insurance policy to restore their assets in the event of a fire, but what about preventing it from destroying the building in the first place? By law, commercial buildings are equipped with a fire extinguisher, but many people aren’t sure how to use them or, just as important, when not to use them. Here are a few tips for avoiding excessive fire damage and knowing when to leave it to the fire department.

  1. Call the fire department if appropriate. A small kitchen fire isn’t necessarily a reason to call the fire department, but if the blaze has consumed more than a small amount of space, it’s better to call before you address the fire yourself. It’s also wise to contact a fire restoration professional.
  2. Identify a safe escape path before approaching the fire. Don’t allow yourself to become trapped before you attempt to fight the fire. Even while using the fire extinguisher, keep an eye on your path so you can make your escape before fire or smoke fills it.
  3. Make sure you’ve chosen the right kind of fire extinguisher. Contrary to what many assume, there are many variations of fire extinguishers intended for different fires. For example, a fire in ordinary combustibles such as paper, cloth and plastics requires water extinguishers labeled A. Fire extinguishers labeled B and C, however, are intended for flammable liquids and electrical equipment, respectively.
  4. Use the P.A.S.S. technique. Proper utilization of a fire extinguisher follows four simple steps. “P” stands for “pull” and refers to the pin that will break the tamper seal. “A” stands for “aim.” Make sure the hose is pointed low, at the base of the fire. The first “S” stands for “squeeze,” referring to the handle, which releases the flame retardant. The second “S” stands for “sweep,” referring to the side-to-side sweeping motion that may most effectively fight the fire. Continue this motion until the fire appears to be out. If the fire reignites, repeat the steps.

How To Handle Category 1 Water Damage

12/30/2021 (Permalink)

Refrigerator with the phrase Category 1 Category 1 water damage comes from a clean water source.

How To Handle Category 1 Water Damage

Most business owners are terrified when they hear those two dreaded words: water damage. However, what some do not realize is that there are different levels of water damage. Business owners need to be aware that clean water will also need to be properly taken care of to avoid damage, loss, and a progression to other, more serious water damage categories. If your property in Clay Park, CA, has water damage, here is a guide to how it starts and what action you need to take:

1. What is Category 1 water damage? Category 1 water damage is caused by a clean water source that has not been contaminated. Since this water originates from sanitary conditions, it is not a risk to your health to be exposed to it. This category of water damage is the easiest to clean up. However, Category 1 water damage can progress quickly into Category 2 and Category 3 if not treated as soon as possible.

2. What are the main causes of Category 1 water damage? The main sources of Category 1 water damage are usually a water supply line from an appliance that has broken, a sink or bathtub overflowing, or a broken pipe.

3. What is the cleanup process like? Specific professional water damage restoration services are needed, even with Category 1 damage. Removal of water is the first step, with remediation to follow if there is damage to the property. There are a variety of drying and restoration procedures to help save as much as possible. Certain things, such as carpets and walls, may be too damaged and therefore will have to be replaced.

Dealing with clean water damage in Clay Park, CA, can be stressful. By knowing how it starts and what steps you need to take, you will be better prepared to handle the situation and get your business back to normal.

Dealing With Water Damage at a Commercial Building

10/27/2021 (Permalink)

Wet carpet in office building Commercial water damage in Kensington, CA.

Commercial Water Damage

Water is capable of causing quite a bit of destruction in a short amount of time. Whether it is due to broken pipes or flooding, water damage needs to be dealt with immediately.

Determining the Cause

There are a variety of ways water can sneak into your building and cause damage. The sooner you can locate the problem the sooner you can implement water cleanup procedures. Damage may be due to:

  • Flooding
  • Bursting pipes
  • Leaking Roof
  • Malfunctioning HVAC system
  • Backed-up water main/sewer

Once you know the source of the water, you can determine what to do next. If it is gray or black water, you are dealing with a much more serious issue. You will most likely need to call a water mitigation specialist in Kensington, CA. Clean water sources can still cause a lot of damage if left unattended, but these types of issues aren’t associated with disease and bacteria.

Flood or Sewage Damage

Flood or sewage backup may contain deadly bacteria that could grow and propagate in your home. You will need to go beyond simply eliminating the moisture. Certified restoration companies have the appropriate equipment and expertise to deal with the situation. When dealing with a commercial building, it is imperative to reestablish a safe environment for employees and customers.

Clean Water Damage

If you aren’t dealing with gray or black water, the cleanup is a little easier. It is important to dry the area out quickly. Building materials and insulation can wick moisture behind walls and lead to mold. Proper cleanup may require flood cuts and bringing in industrial size fans and dehumidifiers. Professional services are helpful in these situations as well.

If you are dealing with damage from flooding or other water sources, take care of the problem as expeditiously as possible. You want to prevent as much further damage as possible.

Who Pays for Fire Damage in Rental Property

10/11/2021 (Permalink)

apartment fire An apartment fire in Rolando, CA.

Who Is Responsible for Fire Damage in a Rental Property?

When an apartment fire occurs, the outcome can be devastating for everyone involved. The landlord may lose out on an important source of income and the renter may lose many of their personal possessions. It can also be confusing to figure out who is responsible for replacing destroyed personal items or paying for a fire damage restoration company in Rolando, CA. Although one party may be held accountable for costs if the fire is deemed their fault, in general, the landlord pays for damage to the structure and the tenant is responsible for damage to the contents.

The Landlord’s Responsibilities

No matter who is at fault for the apartment fire, the property owner will need to file a claim with their insurance company. If it is found that the tenant was responsible for starting the fire, it is the insurance company that will deal with the renter’s insurance company or, if they don’t have insurance, directly with the renter. In cases where neither the tenant nor the property owner is at fault, here is what the landlord is responsible for.

  • Paying their own insurance deductible
  • Contacting the fire remediation company
  • Pro-rating rent for the time the apartment is uninhabitable
  • Returning deposit to the tenant

The Tenant’s Responsibilities

Unless the landlord is found to be responsible for the fire due to negligence, it is the tenant’s responsibility to replace their own damaged belongings. If they have renter’s insurance, they should file a claim as soon as possible. If they don’t have renter’s insurance, they will have to pay for the following out of pocket.

  • Replacing or restoring personal property
  • Hotel bills or other accommodations while the apartment is uninhabitable

If the tenant is found responsible for starting they fire, they will have to pay for damage to the building as well.

An apartment fire is difficult for property owners and tenants, but it can be easier to handle when everyone understands their responsibilities. If a reliable fire restoration company in Rolando, CA, is brought in to manage the cleanup, tenants can even be back in their apartment in no time.

How to Prepare for a Rain Storm Before and After

9/29/2021 (Permalink)

There have been abundant amounts of rain in San Diego, CA. The storm keeps on coming. Property managers and owners have a lot of decisions to make during this time. Tenants are heavily relying on property managers to make decisions for them. It can be very stressful having to adapt to tenants' needs and desires.

Here are a couple of things to be mindful of before water or fire damage:

  • Making sure your tenant purchases renters insurance.
  • Establishing the future needs of each tenant.
  • Having a list of different services when casualties hit.
  • When writing contracts make sure to add what you cover and do not cover during storms, or water and fire loss.
  • Making sure you keep the tenants informed of the restoration process.

Here are a couple of things to be mindful of after water or fire damage:

  • Call SERVPRO of Mid-City San Diego immediately to establish the cause of loss.
  • Making sure you let all tenants know the occurrence at your facility.
  • Find out whether tenants will need to be temporarily moved out.
  • Making sure you have comfortable living or working spaces for things that have been lost such as: running the heater, AC, or water.

If you are experiencing such losses please don’t hesitate to call your local SERVPRO of Mid-City San Diego. We are best reached at (619) 280-2377.

Water Damage Hurdles of Owning a Property

6/25/2021 (Permalink)

person shopping Find areas where your business can continue being productive and generating revenue during a water loss.

Commercial Industries Require Different Water Care

Owning a property is a huge responsibility. There are many industries within the commercial realm. And each commercial industry such as multi-level buildings, tenant facilities, office buildings, shopping centers, apartment complexes, hotels, and industrial facilities have a different plan of action when remediation is necessary. Below we will go through each hurdle of each commercial property so you are well aware of what problems you may run into if water damage strikes.  

Mulit-Level Commercial Properties | Tenant Facilities | Apartment Complexes

Since these properties are mostly multi-leveled buildings inspections will need to be taken in above and below areas where water damage occurred. Due to more water mapping this process will take longer in order to ensure all affected areas are dry. Some levels will only need to be dried while other areas will need to be reconstructed. Note that tenants may need to be temporarily relocated until spaces are in liveable conditions.

Shopping Center/Hotels

Hotels and shopping centers are typically where customers spend their leisure time. This is why it is super important to make sure affected areas are well covered. Covering the damaged areas are important so your customers are still comfortably able to stay or shop in your facility. It is also best to reconstruct in times where the business is least busy. For example Mondays would be better days to remediate than the weekends since customers tend to go shopping or stay at hotels during those times.

Office Buildings | Industrial Facilities

Productivity is the biggest issue when large amounts of water damage have occurred. Many times employees will need to take a couple days off and sometimes machinery or equipment will need to be replaced before employees can begin working again. This is why it is important to analyze the properties and temporarily move machinery in order for remediation and company productivity to happen at the same time.


For more information about commercial properties please read our additional blogs under the Commercial category.