What our Customers say...
Our carpet has never looked so good, and they were able to not just clean it, but restore life and "fluff" to it, in areas where it had been really worn down (the stairwell for example). It looks so good, I almost didn't want to move! The owners are incredibly kind people, and are committed to loyalty and integrity in their business. We highly recommend!
Where to begin? There are not enough kind words or phrases to express how truly wonderful the team is at San Diego East. Our family made a first home purchase last October and a month later to the day of close, we were hit with a flood that required 3 months of labor to get us back to square one.
Can't say enough good things about this company, all showed up in mask, stood 6 feet from us, but most important they took care of water under the house completely! While we had to put up with fan noise under the house they gave us emotional support and checked under house several times a week and got it dried out! Warren the owner was great and Andrew had a great work ethic! Thank you ! Would definitely use this company again!
Jamie and Warren will go above and beyond to help you and restore normalcy! They are so kind and will make sure their team takes care of you!
I would give them 6 stars if I could!! I had a flood situation in my condo and Warren Connor and his crew came in and made a stressful situation much better. They knew exactly what needed to be done, and did it so I didn't have to figure it all out. They always kept me informed of the plan, and were so professional in handling everything from packing my home contents (floors had to be replaced), drying out, to dealing with insurance company. I highly recommend these folks if you ever find yourself flooded!!
We had an urgent "dead animal smell" in our guest room. The initial faint bad odor rapidly became a disgusting stench over 12 hours. We searched everywhere without identifying its source. We suspected the source was in the wall. SERVPRO was called and immediately came to investigate. Isaac and his helper agreed that yes the smell was overwhelming, disgusting, and almost certainly in the guest room closet wall. They removed a small section of drywall, identified a rat nest with dead rats. They cleaned up the rank mess, sterilized the area with disinfectant and recommended a filtering fan then cleaned the air and removed the majority of the odor within a few hours. They also identified the rat entry route and sealed it.
Isaac and his helper were Godsends.
I can HIGHLY recommend this particular location. The new owners are top notch, they keep their word, and will do what it takes to make their customers satisfied.
Warren has served our country at the highest level! Jamie’s strong support of love and commitment has been something to behold! Warren is a man of high integrity, hard work, accomplishments, and a true Christian! We are blessed to know this couple! Lucky are the customers they serve!
Their team is on top of their work, are easy to get a hold of a real person, and whenever I had a question, they always gave me a direct and clear answer.
They actually care about what you've just gone through & will be the most reliable, transparent, & honestly the best people to get to work with especially following such an awful experience.
If you want honest, hardworking, and kind service in the middle of your chaos...hire them! And it doesn't stop with Warren and Jamie. Their whole staff is professional, easy to communicate with and honest.
I trust SERVPRO of San Diego to arrive on time and handle any damage the happens to my home! Thank you SERVPRO!
Anyone can cleanup your home after a disaster, but it's great to know your money is going to really good people who care about their work.
SERVPRO's staff is professional and incredible. They offer the best of the best when it comes to Fire water cleanup & restoration!
The new owners, Warren and Jamie, are knowledgeable, passionate, dedicated, and ready to serve. They will take care of your house/business with big hearts in the middle of your disaster! I can’t recommend them enough.
The owners Jamie & Warren are incredible people, dedicated to making sure the work is performed to the highest quality standards and that every customer is left absolutely thrilled with the results.
The woman on the phone, Jamie, was very patient and informative, and arranged for an agent, Warren, to arrive at the scene the next day, where I met him. He was calm and spoke to me like I was a friend or relative, explaining the cleanup procedure and offering valuable insight as to who usually pays for what, helping me to manage the task at hand.
I recently just finished my first project with SERVPRO. Jamie and Warren were responsive, knowledgeable and eager to ensure the client was taken care of. We truly value clients like SERVPRO and hope to continue working with them in the future!
Warren and his staff showed outstanding professionalism and dedication to their services performed. Not once was I ever out of the loop about the plan of action that was needed to remedy my situation. The thoroughness and attention to detail was impeccable. Even my Insurance Adjuster raved about the finished project. Please consider these guys should you ever need remediation in your home. It'll be well worth it!!
This franchise is under new ownership and is incredible!! The customer service, efficiency and hard work that the team puts into their work is amazing. The new owners are passionate about taking care of every customer and doing every job with excellence. You will not regret hiring them to do your restoration/mitigation work!!
the NEW OWNERS have 5-star character. Trustworthy, respectful people with integrity, that I even trust to leave my children with.
If I ever needed restoration to my home or place of work, I would highly recommended this SERVPRO location.