Why sending a technician is more accurate than an over the phone estimate
When receiving calls from prospective customers who are in desperate need of quick restoration we are asked an array of questions. The primary question we encounter is if we can give an estimate/quote over the phone. This can sometimes be difficult to pinpoint before sending out a technician.
There are many variables that account for the cost of mitigation such as: the area of damage, the levels of damage to the surface, the equipment being used, and of course the type of damage occurred.
We follow CDC procedures that are best for drying and for mitigation repairs. We do however understand that estimates are important because many customers pay out of pocket or sometimes insurance coverage does not include the damage that has occurred at your property. And even though we highly suggest practicing the best mitigation procedures there are liability forms you can sign to have the bare minimum procedures take place. You will have low cost, but more damage may occur in the long run. If you do sign this form make sure to ask the project manager or production technician what the risks are.
If you are in need of mitigation repairs please note it is free of charge to have a technician inspect damage for an estimate. Make sure to give SERVPRO of Mid-City San Diego a call at (619) 280-2398 we are open 24 hours 7 days a week.