Recent Posts

Re-Opening Businesses after Covid-19

5/19/2020 (Permalink)

Two people wearing facemasks outside of a building Should businesses enforce customers to wear face masks? What do you think?

How to create a plan for re-opening your business?

Coronavirus has caused many temporary business closures. Now that governing states are allowing businesses to reopen, owners are beginning to create plans for reopening in the safest way possible. So how do you prepare for the opening? 

The first thing you need to do, even before you re-open your doors is to come up with a plan. The plan should consist of these three things: cleaning, contactless service, and six feet apart.


Due to the spread of COVID-19 it is important to make sure your business has been disinfected and cleaned. Shelter in Place occurred in March for many Americans, but the virus has been around since November of 2019. Because there are so many unknowns of when Americans came into contact with the virus it is best to deep clean your business. You should even consider having your business disinfected everyday in all areas, and paying special attention to areas that are being heavily used.

Contactless Strategy

Create a plan where you can provide services or products without coming in contact with others. If you provide services such as hairstyling, nail salon, or any other service where you come into contact with people make sure to always wear gloves and a face mask.

Six Feet Apart:

Allow space for your customers to be six feet from one another. There are multiple ways you can do this, here are some examples. Putting markers on the ground to indicate six feet apart at the checkout lanes is a great way of creating social distancing measures. Making sure you are not overflowed with people; even if this means having customers wait outside of the building until others leave the building.

Many people have varying views of COVID-19 and as a business owner it is important to be aware of the opposing opinions. Create a plan that provides safeguards for all parties.

How long does reconstruction take?

5/12/2020 (Permalink)

technicians at a demo job Technicians at a building job.

How long does reconstruction take?

Reconstruction is the final step to the remediation process. Many factors play into how long a reconstruction can take. The factors depend on size of property and size of loss. Most remediation companies will have the reconstruction complete between 1 - 2 weeks. Some remediation companies have requirements to have the process complete within a 10 day period.

What are some factors that can prolong the reconstruction step? 

If the area in where the loss occurred is not dried a remediation company can not begin reconstructing. Sometimes the process can be delayed due to specific issues of the loss. An example of this would be a pipe breaking in your upstairs bathroom - this will require a specialist such as plumber. 

Sometimes losses can occur in various parts of a home, this will definitely require more time since drying time and rebuilding will occur in multiple areas of your home.

If you are on a time crunch make sure to let your remediation company know. Remediation companies such as SERVPRO of San Diego East work as teams with other SERVPRO companies.

What is the CDC and why is it important to follow their guidelines?

5/6/2020 (Permalink)

disinfecting table Disinfecting the proper way is key to killing bacteria.

The CDC stands for the Centers for Disease Control and Prevention, they are the primary public health federal agency here in the United States. The agency works hand in hand with the Department of Health and Human Services.

What does the CDC do?

The goal of the CDC is to protect public health whether it be to control or prevent disease, injury, or disability. Their primal focus is on infectious disease, food borne pathogens, and environmental health.

How does the CDC create guidelines?

The CDC conducts research and monitors health patterns to analyze data; this is how they create guidelines for the public.

Remediation and cleaning companies all follow CDC guidelines to avoid the spread of bacteria. Currently with COVID-19 companies have all been following disinfectant regulations created by the CDC.

To get the most accurate cleaning or disinfection guidelines go to the CDC website. Click here.

SERVPRO of Mid-City San Diego is here to help for any of your disinfecting needs.

Can mold come back after a remediation?

4/30/2020 (Permalink)

mold growing on wall Containment put up to avoid contact with mold.

Many property owners who have had mold remediation know how expensive mold removal can be. So can mold come back after the remediation process? The answer can be yes and no. 

It is possible for mold to come back, but this will only occur if mold was not removed correctly or if the cause of mold has not been fixed. But if all moisture leaks have been restored such as: pipe leaks, roof cracks, or other known leaks, the possibility of mold coming back is slim to none.

Why does mold come back?

Because mold is a bacteria and grows through moisture the presence of water will make mold reappear. This can be through water leaks, rain storms, or even humidity within a home.

To learn more about mold growing back click here.

SERVPRO of San Diego East is open 24/7 ready to serve. Make sure to call (619) 280-2398 if you need assistance.

Steps We are taking to Reduce Risk

4/23/2020 (Permalink)

Crew member staying safe wearing a face mask. Crew member staying safe wearing a face mask.

It is important to us that our customers know the steps SERVPRO of Mid-City San Diego is taking to reduce the risk of team member exposure to the virus.  These precautionary steps we have taken as a company include:

  • All tools and equipment coming into your property have been cleaned and disinfected.
  • All workers wear personal protective equipment to protect themselves while performing work.
  • We’ve all been provided with training to safely work in contaminated environments.
  • We’ve all been provided with training to identify coronavirus symptoms and carefully monitor ourselves and our co-workers.
  • We have stringent safety and health policies and procedures; and we continually strive to follow and improve our safe work practices.

Overall, we are taking the appropriate measures to ensure we don’t cross contaminate our customers, our co-workers, or our families.  We cannot make any guarantees that the virus could not enter your property, but we can tell you that we have taken every possible measure to protect customers and team members alike.

Whether it is a water loss, fire damage, or a cleaning request, please know that SERVPRO of Mid-City San Diego is still here for the entire Mid-City San Diego community 24 hours a day, 7 days a week.

Why sending a technician is more accurate than an over the phone estimate

4/21/2020 (Permalink)

phone being used to call servpro It is free of charge to have a technician inspect damage for an estimate.

When receiving calls from prospective customers who are in desperate need of quick restoration we are asked an array of questions. The primary question we encounter is if we can give an estimate/quote over the phone. This can sometimes be difficult to pinpoint before sending out a technician.

There are many variables that account for the cost of mitigation such as: the area of damage, the levels of damage to the surface, the equipment being used, and of course the type of damage occurred.

We follow CDC procedures that are best for drying and for mitigation repairs. We do however understand that estimates are important because many customers pay out of pocket or sometimes insurance coverage does not include the damage that has occurred at your property. And even though we highly suggest practicing the best mitigation procedures there are liability forms you can sign to have the bare minimum procedures take place. You will have low cost, but more damage may occur in the long run. If you do sign this form make sure to ask the project manager or production technician what the risks are.

If you are in need of mitigation repairs please note it is free of charge to have a technician inspect damage for an estimate. Make sure to give SERVPRO of Mid-City San Diego a call at (619) 280-2398 we are open 24 hours 7 days a week.

Is there a Loss too Big for Mitigation?

4/15/2020 (Permalink)

before and after of living room disaster A before and after of reconstruction.

Unless your home or business has completely burned or shook to the ground from an earthquake or flood - we have good news for you - your home is salvageable. Many people are familiar with Chip and Joanna Gaines, they are notorious for buying really botched homes and fixing them up. If you have ever seen an episode of their show you probably noticed that they turn disasters into beauties. 

Water Damage

Water damage can be caused by so many scenarios: sewer backup, pipes bursting, floods, rain storms coming through the roof, the list goes on. SERVPRO of Mid-City San Diego has a method in which technicians first extract the water and then dry your walls. Once everything is completely dry the demo process begins. This is where damaged walls or infrastructure are taken down and later replaced, also called reconstruction.

Fire Damage

Fire Damage is very similar, the additional step is cleaning soot and making sure all smoke odors are eliminated from the home or property. 

If your home has been hit by disaster get your home inspected before calling it a loss, you might be surprised by what can still be saved. There is hope.

If you ever find yourself in any of these situations give SERVPRO of Mid-City San Diego a call at (619) 280-2398 we are open 24 hours 7 days a week.

Why wait when we are open?

4/13/2020 (Permalink)

business building office people walking around A building like this can take days to clean.

During this quarantine the first thing many people might flock to are hairstylists, possibly the dentist, and even some to the bar. But if you are a business owner you might be thinking differently, you probably want to get your business disinfected before people start going back into your commercial building. Did you know that cleaning and restoration businesses such as SERVPRO of Mid-City San Diego are not closed during the quarantine.

It is estimated that many people in the cleaning industry will be bombarded with many calls to disinfect buildings. So it is best for owners to start that process now. It can sometimes take days before a cleaning team can get started on your facility due to an inspection always being made first. Our suggestion is to start calling a cleaning business now.

If you are in need of this service, look no further and give SERVPRO of Mid-City San Diego a call at (619) 280-2398 we are open 24 hours 7 days a week.

What are the most common home insurance claims?

4/8/2020 (Permalink)

tree falling on a home Aren't you glad you have home insurance?

Have you ever wondered what the most common home insurance claims are? You came to the right place. Here are the 5 most common home insurance claims around the USA.  

  1. Wind & Hail: This includes destruction caused by hurricanes, tornadoes, and wind associated with thunderstorms.
  2. Fire & Lightning Damage: Regardless fire and lightning damage come in second, they are the most expensive claims, with a whopping average price tag of $68,322. Fun fact; homeowners insurance was made to protect against fires, so coverage for fire claims is easy to find.
  3. Water Damage & Freezing: When pipes burst or appliances leak, large damage is the result. It is so common that more than one in five homeowners insurance claims relate to this type of water damage.
  4. Non-Theft Property Damage: This would be if a tree fell through the roof, a baseball shattering a window, a trash truck backing into your brand-new garage. 
  5. Liability: As a refresher, liability refers to your duty toward other people. So when a guest is injured or has their property damaged while visiting your home, you may have liability for their costs or the costs to repair or replace their property.

If you ever find yourself in any of these situations make sure to give SERVPRO of Mid-City San Diego a call at (619) 280-2398 we are open 24 hours 7 days a week.

Not just Fire and Water Damage - Biohazard Too

4/2/2020 (Permalink)

SERVPRO of Mid-City San Diego production technician cleaning up biohazard Biohazard cleanup

SERVPRO of Mid-City San Diego handles fire damage, water damage, storm damage, biohazard, removal, cleanup, restoration, remediation and more. Biohazard cleanups can be anything between blood spill accidents to homicide clean ups. There is no easy way of handling a death in the family. And especially when dealing with either a homicide or suicide. Often once a crime scene is investigated you are left handling the clean up; since this is a traumatic event and the remains can often be contaminating. Cleaning services such as ours handle these types of jobs.

SERVPRO of Mid-City San Diego will assess the scene and then bring in professional technicians that will be doing the cleanup. Please reach out to us if you are ever in need of a biohazard cleanup; we hope it doesn’t happen, but understand that it does.

SERVPRO of Mid-City San Diego is a company with expertise in water damage and fire damage. If you are looking for an emergency restoration company in San Diego make sure to call (619) 280-2398 we are open 24 hours 7 days a week. We handle all types of emergencies such as: flood damage and restoration, water extraction, rain storms, groundwater, and fire damage repairs.